S Softrivo

AI SMEs by Softrivo

WhatsApp AI Chatbot for Malaysian SMEs

Upload your FAQ. Connect your WhatsApp. Go live in 10 minutes.

How It Works

Three steps. Ten minutes. Done.

01

Upload your FAQ, menu, or price list

PDF, Word, or Excel — we process it automatically. No formatting needed.

02

Connect your WhatsApp business number

Takes 3 minutes. You only need a personal Facebook login and your WhatsApp number.

03

Bot goes live — answers customers 24/7

Automatically. No coding, no maintenance, no technical knowledge required.

Who It Is For

Built for businesses that run on WhatsApp.

If customers ask you the same questions every day, AI SMEs handles them for you.

Aesthetics Clinic
Medical Clinic / GP
Insurance Agent
Property Agent
Tuition Centre
Salon & Spa

Features

Everything you need. Nothing you don't.

AI answers questions from your uploaded content only

Captures leads (name + phone) automatically

HOT / WARM / COLD lead scoring

Instant WhatsApp alert to your personal number per lead

Replies in Bahasa Malaysia, English, and Chinese

Dashboard to view all leads and conversations

Full conversation history per lead

Export leads as CSV anytime

Pricing

Simple pricing. No surprises.

One plan. Everything included from day one.

Launch Plan

RM300 / month

+ RM200 one-time setup fee

  • 1 WhatsApp business number
  • 2,000 AI conversations per month
  • Unlimited file uploads (FAQ, menu, price list)
  • Automatic lead capture and scoring
  • Instant WhatsApp alert to owner per lead
  • Leads dashboard + CSV export
  • Bahasa Malaysia, English & Chinese support
  • Email support
Start Now — WhatsApp Us

Manual setup. We help you go live.

FAQ

Common questions.

Do I need a Meta or Facebook business account?
No. We handle all the technical setup. You only need a personal Facebook login and your WhatsApp number. The entire connection takes about 3 minutes.
How long does setup take?
Under 10 minutes from the moment you sign up to your bot being live and answering customers.
What languages does the bot support?
Bahasa Malaysia, English, and Chinese — the bot detects the customer's language automatically and replies in the same language.
Can I update my FAQ or menu later?
Yes. Upload a new file anytime from your dashboard and the bot updates its knowledge within minutes.
What happens when I get a lead?
You receive an instant WhatsApp message on your personal number showing the lead's name, phone number, and what they are interested in. The lead also appears in your dashboard with full conversation history.